CAA Mobile - FAQs
Q: How do I re-route the directions using my current location?
A: You can quickly re-route to your destination using your current location as the starting point by using the current location button while on the Map or List screens. The current location button is located to the left of the search input field.
This feature will then:
- Re-calculate your route from your current location to your destination
- Show the new route on the map or in the list
Q: How do I find nearby CAA/AAA Savings and Rewards Partner locations?
A: Inside the Savings and Rewards section of this app you can select the categories of rewards you wish to view using the category icons. In most cases, the map will automatically display all the savings and rewards locations within the viewable area.
Q: How do I find CAA/AAA Rewards Partners or TripTik points of interest at a different location from my current location?
A: Simply enter the address (optional), city (required) and province/state (required) into the search Field found at the top of the List and Map screens to change the searched area to any location in the Canada or U.S.A. The app will search this location and reposition the map, then update the list to display the results in that area.
Q: How do I get the name of an item marked on the map?
A: Simply select the icon representing the item on the map you are interested in. The name of the item will appear.
Q: How do I get more details for an item on the map?
A:
1. Select the icon of the item on the map you are interested in.
2. The name of the item will appear in a blue bar.
3. Select the arrow icon in the blue bar to obtain the item details.
Q: How do I change the order my results are listed in?
A: Select the More button and change the map and list settings as desired.
The list can be sorted by "Name", "Distance", and "Category".
Q: What does "Directions Unavailable" mean?
A: This message appears on the green status bar of the Directions screen and the Route screen when one of these conditions are true:
- Your starting point is more than 15 km from the nearest road
- There are no public roads between your starting point and the ending point
- The service is temporarily unavailable
