Privacy Policy

Privacy Policy

CAA Policy Respecting Your Privacy and the Protection of Personal Information

The Canadian Automobile Association takes your privacy seriously. This privacy policy applies to all of our customers, as well as visitors to our website. 

Personal Information

We do not automatically gather any personal information from you, such as your name, phone number or e-mail address. This information is only obtained if you supply it voluntarily, by contacting us via e-mail or through an online form. We do not collect any personal information that is not expressly provided to us. Additionally, the Canadian Automobile Association will not disclose your personal information to any third party without your consent, except when necessary to deliver a requested service. Upon request, we will provide you with the information that we maintain about you.

Cookies

To improve your experience on our site, we use cookies. A cookie is a small text file that our site places on your computer as a tool to remember your preferences. 

If you wish, you may change the settings on your browser to deny cookies, or to warn you when a site is about to deposit cookies on your computer. Information on the website may be limited or incorrect if cookies are disabled. 

Google Analytics

Our website uses Google Analytics to collect information about how you use the website. We do this to help make sure the site is meeting the needs of our users and to make improvements. Analytics does not identify individual users or associate your IP address with any other data held by Google. For more information, you can view the Google Analytics privacy policy here: https://policies.google.com/

Linked Sites (including Social Media)

Although the Canadian Automobile Association may provide links to third party sites or social media platforms, we are not responsible for the content that appears on those sites or their individual privacy policies. Social media accounts are public and not hosted on Canadian Automobile Association servers. If you choose to interact with us via social media please read the terms of service and privacy policies of these third-party service providers. 

Worst Roads

When you upload or share images when putting in your votes, you grant us and our affiliated clubs a non-exclusive, worldwide, royalty-free license to use, reproduce and display, and distribute these images. This may include promotional activities, sharing on our social media platforms, and inclusion in our marketing materials.

More Information

Questions or comments regarding this statement or if you wish to update, correct or delete any information you have provided to us, please contact us at [email protected]

Updated March 2021