UPDATE: Equifax Canada announced on September 19, 2017 that they will provide Canadians with additional clarity on data breach. If you would like more information please click here.
Steps to take if you believe your personal information has been compromised
Following the breach of Equifax data, CAA offers resources for Members who subscribed to the CAA-Equifax ID Theft Protection service.
Since the data breach in the U.S. came to light, CAA has been seeking answers from Equifax about whether any of the data shared by CAA members with Equifax, and other Canadian data, were compromised. As of now, we have received no clear information from Equifax about the status of our members’ information and whether or not any of it was breached. However, we shared what we know in a letter to Members last week.
The Office of the Privacy Commissioner said they have a commitment from Equifax to inform all affected Canadians. We continue to press both the Office of the Privacy Commissioner and Equifax to let us know which of our members are affected.
In the meantime, if you signed up for the CAA-Equifax service, CAA encourages you to visit the RCMP’s website: http://www.rcmp-grc.gc.ca/scams-fraudes/id-theft-vol-eng.htm. It offers advice on what to look out for if you think someone is using your personal information, such as unusual activity on your credit card or bank accounts, as well as steps to take if you suspect someone is using your personal information.