Some Good News
CAA Niagara – CAA Niagara’s Emergency Roadside Drivers have gone above and beyond to service their Members. On top of providing roadside assistance to Members who are in need of help, drivers are delivering potted plants to 50-year Members. The flowers come with a message from CAA Niagara to contact the Club if they need help or just to talk. This initiative ensures that Members and drivers remain connected to their community.
Social Check-In Calls
CAA North & East Ontario – During this time of physical distancing, there is nothing more important than human contact. For a limited time, CAA NEO is offering social check-in calls for those who are vulnerable or self-isolated during the COVID-19 pandemic. The purpose of the calls is to chat and ensure individuals are in good spirits. This service is available to the public, not just CAA Members.
CAA Atlantic – CAA Atlantic got creative with the CAA logo to demonstrate how important it is for Canadians to physically distance. CAA Atlantic published the video on social media with a timely reminder: they are here for their Members now, and in the future. Whether it’s in person, by phone or online, the CAA Atlantic team is there to help Members across the Atlantic region.
Personal Protective Equipment (PPE) Deliveries to Healthcare Workers on the Frontlines
CCG – Like all CAA Clubs, it was important to CCG to make a difference in their community. CCG partnered with organizations to help distribute masks and other PPE to hospitals in the community. Additionally, CCG’s CEO, Jay Woo, a licensed pilot, is conducting weekly medical relief flights to remote hospitals in rural and Northern Ontario. Jay delivered over 11,000 pieces of medical equipment in the first week of the initiative alone.
Lending a Helping Hand to Regina Food Bank
CAA Saskatchewan – CAA Saskatchewan tow truck operators are helping the Regina Food Bank with pickup and delivery of much needed non-perishable food items. Now more than ever non-perishable food supplies are in demand. The food bank CEO said that “CAA has been incredibly responsive to [the need for contactless delivery] and are playing a key role in the delivery of hampers in a safe and responsible way.”
Evo for Frontline Workers
BCAA –To help healthcare workers stay mobile, BCAA has allocated 250 Evo vehicles to frontline healthcare workers for their exclusive use. Each car will come sanitized, include of a bottle of sanitizer and is fueled up and free to use for 30 days, with the possibility of an extension.
Employees Give Back to Their Community
AMA – AMA has introduced AMA Cares, an initiative that supports three different community-based charities, all with an identified additional need for support during COVID-19: Food Banks, Meals on Wheels and Canadian Blood Services. With manager approval, employees across the province can volunteer at any of the charities in their community during regular work hours. This initiative allows AMA employees to do good during these trying times.
Ice Cream Delivery for Members
CAA Quebec – A claims adjuster at CAA-Québec was speaking to an elderly couple confined to their home and unable to go out for groceries. Grocery delivery doesn’t include ice cream, which was the elderly couples’ favourite treat. In the spirit of a random act of kindness, the claims adjuster went out of her way to purchase and deliver an ice cream pint just to brighten their day!
Delivering Food and Supplies to Neighborhood Houses and Care Homes
BCAA – On top of their day jobs spent helping Members and maintaining the BCAA fleet, some Fleet Technicians have added something new to their work. BCAA’s Road Assist team has partnered with United Way to safely distribute groceries, food hampers and necessities to those in need. To date, BCAA has delivered over 1,000 prepared food package donations to families as well as over 2,000 PPE items to care homes across British Columbia’s Lower Mainland.
Delivering Sewing Army Masks
CAA Niagara – CAA Niagara partnered with the Sewing Army, a North America-wide organization of volunteers who sew face masks and scrub caps for frontline workers. Once a local sewer has made more than 25 items, CAA Niagara picks up the PPE and drops it off at the requested health care centre. In one week alone the Sewing Army in Niagara was able to provide more than 100 PPE to a local hospital.
Daily Dose of Good
AMA – COVID-19 was an unexpected change in so many people’s lives, bringing feelings of anxiety and stress. Everyone’s lives, families and jobs have been impacted in some way by COVID-19. To boost morale, every morning AMA shares with its employees a Daily Dose of Good newsletter. These are stories of people helping people, progress in combating COVID-19, wellness tips, or stories that bring a smile to employees’ days.
Operation Outreach Connecting with At-risk Members
CCG – As physical distancing continues it is important to connect with vulnerable members of our community. CCG has created the Operation Outreach program, an initiative that was piloted in response to COVID-19 to proactively reach out to a group of active Members ages 75+ across Manitoba and Ontario. Members are given the opportunity to chat with a live agent equipped with scripting so they can effectively connect with Members.
Temporary Delivery Service
CAA North & East Ontario – In addition to the usual 24/7 roadside assistance, CAA NEO is offering temporary delivery service of essential items like groceries or medication for Members in self isolation. As part of their commitment to be there for you, the Club wants it Members to know: if you’re in need, contact CAA NEO.
CAA Atlantic – As COVID-restrictions are lifted, CAA Atlantic has re-opened its doors in New Brunswick, Newfoundland and P.E.I. Services in Nova Scotia will continue to be provided by phone and online for the time being. CAA Atlantic has produced a lighthearted social media video demonstrating what physical distancing measures have been put in place to ensure Members feel safe coming back into stores.
Being there when it counts
CAA-Québec – CAA-Québec is happy to lend a helping hand (and their wheels!) to deliver food to support local organizations such as the Société Saint-Vincentde-Paul, food banks across the province and La Tablée des Chefs. Protective measures have been put in place to keep CAA-Québec employees, volunteers and others safe, in accordance with public health standards. Doing good… one kilometre at a time!